AU2MATE

24/7 SERVICE

Au2mate offer a complete service package to the systems that Au2mate has developed and delivered in cooperation with our customers. The services are based on customer needs and build on Au2mate core competencies and experience within automation that include instrumentation, PLC, SCADA and MES.

AU2MATE

24/7 HOTLINE SERVICE

+45 8720 3090

MES
SCADA
PLC
INTERFACE

Au2mate 24/7 HOTLINE agreement is the basis agreement which includes access to 24/7 emergency service with guaranteed assistance on calls around the clock as well as periodic check of remote connection and free assistance per telephone the first half hour within normal opening hours.

DOWNLOAD DATA SHEET

Download Au2mate 24/7 Hotline Service data sheet.

DOWNLOAD

AU2MATE

SYSTEM CARE

In addition to the 24/7 HOTLINE, you can purchase Au2mate’s SYSTEM CARE agreement. This includes periodic health check of the control system key components and software licenses. The installed control system is inspected periodically or according to agreement or need. A report is prepared, outlining the control system’s state of health and any recommendations resulting from this. Also, if required, a test of the PROFIBUS network can be included in survey.